Description

Job Summary

The Patient Safety Advisor serves as an internal consultant and key driver of amazing patient care, a strong safety culture, and safety for all across Nicklaus Children's Health System. Applies modern safety principles, including systems thinking, human-centered design, and proactive risk-identification, to build learning systems, reduce preventable harm, and strengthen everyday reliability. Develops and executes patient safety strategies, collaborates with multidisciplinary teams to understand real-world work and co-design improvements, and supports safety initiatives through targeted coaching and training. Uses continuous improvement methodologies to advance system wide reliability and drive sustainable change.

Job Specific Duties

• Coordinates resources, improvement projects, and educational efforts which promotes the Health System's Quality and Patient Safety Plan, healthcare initiatives and mission.
• Responsible for developing and delivering patient safety educational courses to all levels of staff.
• Collaborates with stakeholders to integrate corrective actions and improvements in patient safety into clinical and non-clinical operations.
• Leads, facilitates discussions, and drives safety culture and patient, staff, and visitor safety initiatives and continuous improvement.
• Analyzes and tracks patient safety improvement projects and other strategic initiatives.
• Collects, analyzes, and shares patient safety data while helping to operationalize the Solutions for Patient Safety strategy at Nicklaus Children's Health System.
• Prioritizes and ensures accuracy of information contained in reports/presentations.
• Leads and proactively manages changes in project scope, identifies potential crises, and devises contingency plans.
• Communicates project status and deliverables with leadership. Responsible for documentation of improvement activities.
• Collaborates with stakeholders to develop and implement policies, procedures, and guidelines that promote patient safety and align with regulatory standards.
• Serves as primary contact for patient safety-related data and reports for hospital leadership.
• Assists leaders with strategic goal development and monitoring of Culture of Safety Results, Patient Safety metrics, and external presentations.
• Presents and communicates data analysis and performance improvement recommendations and strategies to project teams, leadership, and task force groups.
• Responsible for ensuring the timely progress of teams focused on project execution, project management, and status reporting within the organization.
• Oversees internal and external collaborations and business partnerships.
• Translates strategy into executable plans, milestones, timelines, and deliverables.

Qualifications

Minimum Job Requirements

• Bachelor's Degree in Business Administration, Healthcare Administration, or related field
• Certification in Patient Safety (CPPS), Certified Professional in Human Factors in Health Care (CPHFH), or Certified Professional in Healthcare Quality (CPHQ) required within 24 months from date of hire
• 7-10 years of demonstrated experience in safety culture and patient safety related work
• Advanced experience with Microsoft Office Suite to include Word, Outlook, SharePoint, Excel,
  PowerPoint, Access, Visio, and Canva Pro

Knowledge, Skills, and Abilities

• Master's Degree in Healthcare Administration or related field preferred.
• Clinical experience (nursing, pharmacy, respiratory therapy) helpful.
• Ability to use logical and scientific thinking to interpret technical data; understands and effectively applies concepts of data integrity and validation.
• Able to support director-level leadership through data interpretation, identification of gaps and opportunities, recommending and developing action plans to improve performance on identified key quality metrics.
• Able to deliver engaging, informative, and well-organized presentations and training to groups of up to 100 Executives, Directors, Managers, and front line staff.
• Excellent written and verbal communication skills; able to collaborate and work effectively in cross-functional teams and present patient safety concepts, ideas, and recommendations to others.
• Ability to maintain confidentiality of protected health information and other sensitive information.
• Ability to lead and manage multiple projects by setting priorities, collaborating in a team environment, and utilizing effective time management skills.
• Ability to develop and manage process improvement proactive safety projects, and intensive improvement events.
• Able to react effectively to unplanned circumstances, demands and challenges facing the hospital, and in the particular assigned area of responsibility.
• Strong problem solving, critical thinking, and conflict resolution skills.
• Applies the principles of evidence-based practice, operational and service excellence, and effective methodologies for goal-setting or benchmarking.
• Ability to teach quality science and proactive safety improvement classes and provide project mentorship and coaching.
  

Job:

Department:

Job Status: