Baystate Health, a not-for-profit, integrated healthcare system serving western Massachusetts. Baystate Health is seeking an experienced and strategic Senior Director of Clinical Safety and Risk Management to join our leadership team. Reporting directly to the Chief Risk Officer, this role plays a critical part in advancing our culture of safety, overseeing enterprise-wide risk management operations, and ensuring the highest standards of patient care, compliance, and organizational resilience.

In this role, you will provide leadership and direction for Baystate Health’s Risk Management Department, including oversight of the CARe program and collaboration with Claims Managers on the captive insurance company’s system-wide claims program. You will work closely with medical staff, senior executives, clinical teams, and legal counsel to proactively identify risks, implement effective safety strategies, and respond to adverse events with expertise and compassion.

Key Responsibilities:

• Lead the operations of Baystate Health’s risk management program including development of risk reporting, monitoring standards, and system-wide safety initiatives.
• Supervise and mentor direct report risk managers, ensuring excellence in performance, development, and engagement.
• Oversee investigations of potentially compensable incidents, ensure compliance with reporting requirements, and contribute to proactive risk reduction strategies.
• Provide expert legal and regulatory guidance to medical staff, leadership, and community physicians on medicolegal and compliance matters.
• Manage inquiries from state and federal investigators and law enforcement agencies, protecting the organization from undue exposure.
• Collaborate with internal and external counsel on corporate, regulatory, and liability issues.
• Serve as an expert advisor on adverse event management while recommending strategies to minimize risk.
• Oversee the CARe program and other benchmark initiatives to ensure accuracy and insight-driven decision-making.

Qualifications:

• Education (Required): Bachelor’s degree.
• Education (Preferred): Bachelor’s, Master’s, or Doctorate in Nursing, Social Work, Pharmacy, or Juris Doctorate.
• Experience (Required): Minimum of 5 years of clinical experience (Nursing, Pharmacy, or Social Services) or equivalent healthcare setting experience.
• Experience (Preferred): Prior healthcare risk management or professional liability experience.
• Certification: Admission to the Massachusetts Bar preferred.

At Baystate Health, you will be part of a forward-thinking, mission-driven organization dedicated to improving the health of our communities every day. We offer a collaborative culture, opportunities for professional growth, and the chance to make a meaningful impact across the health system.

For more information, please visit us https://baystatehealthjobs.com/job/sr-dir-clin-safety-risk-mgmt-r38161/ or baystatehealthjobs.com and apply to Job ID# R38161 or interact with us socially at facebook.com/BaystateCareers or on Twitter @BaystateCareers.

Contact Information:
Lynn Tenerowicz
Vice President & Chief Risk Officer
Lynn.Tenerowicz@baystatehealth.org

About Baystate Health

Baystate Health is an integrated health care delivery system serving a population of nearly one million people in western Massachusetts. We are one of the largest health systems in New England with more than 12,000 employees, four hospitals, and over 80 medical practices. Baystate Medical Center has the only Level 1 Trauma Center in the region, and the only neonatal and pediatric intensive care units. University of Massachusetts Medical School-Baystate is the only regional campus of the University of Massachusetts Medical School. Baystate Medical Center has been ranked as one of the nation's top hospitals for 2015-2016 by U.S. News & World Report and for the third time, Baystate Medical Center has been named a Magnet™ hospital for excellence in nursing services.

Connections working at Baystate Health