Job Summary

Responsible for managing annual and proactive HEDIS (PAH) for compliant/ non-compliant population, Health Choices/Commercial prenatal-postpartum (PNPP) population as assigned. Responsible for and evaluated against success with outreach to assigned HEDIS/PNPP member case load. Responsible for retrospective medical record review to obtain clinical quality data per the HEDIS/PNPP specifications set forth by the National Committee for Quality Assurance (NCQA). Collaborates with the Health Plan members and primary care providers in multiple practice sites to facilitate clinical guideline adherence and coordinates services as needed. Contributes to the design and implementation of interventions developed by quality improvement workgroups to achieve the goals and objectives defined within the Health Plan's Quality Plan and Work plan.

Job Duties

• Demonstrates understanding of the regulatory agency standards by participating in annual educational sessions.
• Manages assigned member caseload to execute appropriate interventions to drive population outcomes and assist Health Plan to attain high quality rates and rankings.
• Responsible for conducting medical record reviews including physician progress notes, laboratory data, radiology and imaging reports, consult notes, etc.
• at multiple primary care locations to collect criteria established by CMS, NCQA and other regulatory agency standards with little or no oversight by management.
• Demonstrates timely and accurate documenting of collected medical record data in the Quality database per department standards.
• Independently reviews targeted measures and collaborates with practitioners or members to ensure follow-up care is provided within the timeframe of established guidelines.
• Accurately documents relevant data into database.
• Tracks member compliance reports and executes appropriate interventions for non-compliant members, including direct contact with members, other primary care personnel and facilities as needed.
• Educates and collaborates with primary care physicians and site personnel regarding specific quality standards, targeted strategies to drive quality outcomes, and the support available to them through the Health Plan.
• Works with assigned provider office staff to educates members regarding the importance of preventive health guidelines.
• Works collaboratively with Health Choices population as an educator and clinical resource to encourage proactive process to ensure optimal compliance with regulatory standards such as prenatal and postpartum services, risk assessment, care coordination, health and nutrition education and other preventive screenings.
• Participates as a voting member within the member appeals process as appropriate and needed.
• Identifies opportunities for modifications in processes and assists Management with implementation of the same.
• Responsible for reporting quality or potential fraudulent issues identified through daily activities.
• Responsible for referring members for Health and Case Management when appropriate.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Position Details

• Hours: 8 AM to 4:30 PM
• Travel: Yes, less than 50%. Will be reviewed at an interview
• Preferred experience: Bilingual (Spanish/English)
• Required experience: 5 years of LPN work experience

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At Geisinger, the caring that we provide to our patients and members also extends to you and your family. Our competitive compensation and benefits package helps you and your loved ones stay healthy, meet your financial goals and thrive professionally and personally.

• Comprehensive benefits package, including health insurance that starts day one of employment
• Three medical plan choices, including options to save with a flexible spending account (FSA) and health savings account (HSA)
• Company paid Life Insurance, Short-term disability, and Long-term disability
• Competitive 401(k) plan that includes automatic Geisinger contributions starting day one of employment
• PTO plan that allows you to earn more time fast 
• MyHealth Rewards wellness program to improve your health and earn incentives
• Family-friendly support to include adoption assistance, paid parental leave, paid military leave and a free care.com membership with discounted backup care for your loved ones.
• We strive to create an environment where our patients, health plan members and employees can be their most authentic selves. Join one of our many Employee Resource Groups (ERGs). ERGs provide opportunities for all Geisinger employees to build internal and external networks and further develop professionally. ERGs are formed around common identities but are open to all employee

Education

Graduate from Specialty Training Program-Nursing (Required)

Experience

Minimum of 5 years-Nursing (Required)

Certification(s) and License(s)

Licensed Practical Nurse - Default Issuing Body

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

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