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WakeMed Health & Hospitals
Raleigh, North Carolina
Foundation Health Partners
Fairbanks, Alaska
Duke University Health System
Durham, North Carolina
CHRISTUS Health
Corpus Christi, Texas
CHRISTUS Health
Santa Fe, New Mexico
Nicklaus Children’s Health System
Miami, Florida
Nicklaus Children’s Health System
Miami, Florida
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Director Patient Experience
SUMMARY: SUMMARY: Provides NKCH/Meritas administrative leadership at all levels for day-to-day operations of patient experience. Plans and leads the implementation and establishment of a highly reliable positive patient experience-oriented culture. Develops and/or coordinates special projects as needed. Leads development of employee education for improving and sustaining our patient experience program curriculum. EXPERIENCE: At least 5 years previous supervisory/management experience. Acute care nursing experience or additional Healthcare Administration experience preferred. SPECIAL SKILLS: Strong working knowledge of healthcare operations, process improvement, partnership with multidisciplinary team; Skilled in problem solving, great attention to detail and analytical skills; Excellent or
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