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University of California, Irvine - Student Health

Irvine, California

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AdventHealth

Altamonte Springs, Florida

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UCLA

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Los Angeles, California

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Rowlett, Texas

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Atlantic Health System

Morristown, New Jersey

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Harris Health System

Houston, Texas

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Duke University Health System

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Duke University Health System

Durham, North Carolina

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University of Maryland Medical System

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Geisinger

Scranton, Pennsylvania

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Penn State Health

Camp HIll, Pennsylvania

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Duke University Health System

Durham, North Carolina

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CHRISTUS Health

Texarkana, Texas

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Northwell Health

Amityville, New York

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Patient Experience Consultant
Job SummaryProvides unique patient experience and service excellence subject matter expertise and leadership to drive change.Job DutiesLeads key Patient Experience improvement initiatives primarily in the inpatient setting.Monitors patient satisfaction ratings and collaborates in determining benchmark and target performance goals.Identifies opportunities for improvement in patient satisfaction and experience.Develops recommended action plans for improvement.Coordinates and supports stakeholders and clients in execution of action plans to improve patient experience.Monitors the process and outcomes related to improving patient experience, identifies challenges and barriers, and coordinates resolutions to overcome bar


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