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Posted: 26-Mar-25
Location: Wilmington, Delaware
Type: Full Time
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On behalf of Nemours Children’s Hospital, Delaware (DE), CareerPhysician, the national leader in academic child health executive search and leadership development, invites applications and nominations for a visionary leader to serve as the next Chief Quality and Safety Officer.
The Chief Quality and Safety Officer will be responsible for promoting the vision for quality and safety, fostering a culture of excellence with a core focus on safety, as well as timely, equitable, efficient, effective, patient, and associate-centered care delivery. The CQSO is an inspiring and influential leader who is a systems thinker, collaborative and can partner with executive leadership and front-line staff to assess and align resources, role model and maintain psychological safety within a larger effort to develop a culture of transparency, trust, learning and fair accountability (also known as just culture). This position is an 80/20 mix of administrative and clinical responsibilities.
The CQSO will report directly to the regional Chief of the Medical Staff/Chief Medical Officer and work in tandem with the enterprise Chief Quality and Safety Officer and Florida (FL) regional CQSO to further the mission and vision of Nemours Children’s Health, including systemness within the quality and safety department. The regional CQSO will principally lead the daily management and functions of our patient safety, quality and infection prevention teams as well as partnerships with legal-risk management, physician groups, nursing leadership and nursing practice, continuous improvement, clinical pathways, health equity, patient experience and employee health and wellness.
Qualifications:
- An advanced degree in a healthcare related field: (e.g. MD / DO)
- Delaware licensure
- Advanced degree or certification(s) in Quality and Safety: (e.g. Master’s degree, CPPS, CPHQ), is strongly preferred
- Certified Professional in Patient Safety (CPPS) or Certified Professional in Healthcare Quality (CPHQ), Lean Six Sigma (Yellow, Green, Black) is strongly preferred
- Minimum of 3-5 years of related experience. Director or lead of quality and safety efforts and team members in a health care system or hospital. Operational leadership experience preferred
Key Opportunity Highlights:
- Participates in the development of the vision and strategy for quality and safety in alignment with the enterprise mission, vision, and strategy.
- Key influencer, promoter and guides the implementation of a culture of excellence, leading with safety as a core principle regionally and as an enterprise.
- Oversees the rapid response to adverse events, including huddles, cause analysis (learning), communication to applicable leaders, development of action plans and any external reporting (PSO).
- Implements a balanced approach to quality with focus on and in addition to Safety: Timely, Efficient, Effective, Equitable, Patient-Centered care in alignment with the Florida CQSO. Also, with balances across disciplines, care delivery sites, and populations.
- Assesses current resource need in alignment with the Florida CQSO and determines departmental allocation to achieve strategic goals and tactics. Maintains a regional budget as a part of a larger enterprise program and financial stewardship.
- Interfaces with and acts as a regional physician and quality leader for clinical pathway development, implementation and learning as well as advising on appropriate measure selection.
- Leads and mentors regional leaders in quality and safety principles. Mentors regional clinical directors allocated quality and safety FTE.
- Promotes excellence in reputation through contributions to publications, presentations and external leadership opportunities that advance the field of quality and safety. Supports survey efforts and aligns measures as appropriate.
- Maintains external relationships with key partners (Not limited to: SPS, CHA, IHI, EPIC, AAP, ACS), including Nemours partnerships.
- Maintains regulatory and accreditation excellence and continuous readiness.
- Serves on medical staff quality committees and maintains collaboration with the medical staff.
Should you have interest in discussing the role, please forward your curriculum vitae to Jon Hayes, Executive Vice President, CareerPhysician, LLC, C/O Kerry Henry, kerry@careerphysician.com, to schedule a convenient time for a confidential conversation. The Search Committee will require a CV And Cover Letter stating qualifications and reasons for interest in the role.
All interactions will remain confidential, and no inquiries will be made without the consent of the applicant.
Nemours Children’s Health is an internationally recognized children’s health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children’s hospitals — Nemours Children’s Hospital, Delaware and Nemours Children’s Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income.
As one of the nation's premier pediatric health systems, we’re on a journey to discover better ways of approaching children’s health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child’s world a place to thrive. It’s a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever.
Nemours Children's Hospital, Delaware is a 194-bed freestanding tertiary children’s hospital that provides innovative care for children in the Delaware Valley and beyond. Nemours Children’s Hospital – Delaware is located in suburban Wilmington, Delaware. Wilmington is a medium-sized city which offers an affordable lifestyle convenient to major locations on the East Coast, including easy drives to the Delaware and New Jersey beaches, Philadelphia, New York City, Baltimore, and Washington DC. Our physicians are on faculty at the Sidney Kimmel Medical College of Thomas Jefferson University. We work closely with a large pediatric residency program, which also includes medicine-pediatric, pediatric-rehabilitative medicine, and pediatric-neurology residents, along with Sidney Kimmel Medical College students.