The Regional Patient Relations Risk Management Coordinator will function as a representative of management, to exercise initiative and judgment in responding to patient/family concerns promptly, courteously, professionally, and appropriately, or, if unable or unqualified to assist, promptly refers to the appropriate party or department and follows up to facilitate a resolution. The position serves as a patient advocate and a liaison for our staff.  The role requires diligent attention in managing timely responses, extensive documentation requirements, and management for regulatory compliance.  The Coordinator plays a vital