Quality & Outcomes Manager

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time, Days

Location: 7840 W 165^th Street, Overland Park, KS 66223

The community you’ll be caring for:

When you need care, you don’t want to have to travel far. Our dedicated, expert team at AdventHealth South Overland Park, formerly Shawnee Mission Health – Overland Park, provides excellent care to communities of southeastern Johnson County, with 24/7 emergency room services, an advanced imaging center, physical therapy and more.

The role you’ll contribute:

The Quality & Outcomes Manager is part of the Quality Management Leadership team and reports to the Administrative Director of Quality, Risk and Safety. This position promotes the organizational goals and vision of performance improvement and quality outcomes.  This position has primary responsibility for facilitating and implements regulatory and voluntarily data collection and submission requirements. Works with the Medical staff coordinate QI / peer review activities.

The value you’ll bring to the team:

• Demonstrates excellent leadership, management, communication, collaboration, organization, interpersonal, problem-solving, critical thinking, systems thinking, consulting, and team building skills.
• Ability to prioritize, plan and execute while pursuing various projects simultaneously.
• Readily identifies barriers and develops effective strategies to address.
• Provides high-level leadership and collaboration with other departments.
• Facilitates meetings and projects effectively, with producible, measurable results.
• Creates a positive environment that fosters innovation and change.
• Leads and facilitates the PI teams, FMEAs, and RCAs as warranted.
• Recognizes how absence impacts the functioning of the healthcare team and strives to minimize this effect.
• Attends educational offerings as needed to promote continuous learning and support to department
• Responsible for management of assigned direct reports: recruitment, hiring, coaching/ disciplinary, development, education and competencies, payroll functions and documentation of these activities.
• Utilizes the PI Model
• Participates with leaders from SMMC and medical staff in planning, promoting and facilitating organization-wide performance improvement and quality outcomes activities.
• Knowledge of Joint Commission Accreditation Standards and CMS CoP and assists with readiness and compliance efforts
• Knowledge of and utilizes statistical approaches, measurement techniques, including benchmark and comparative data to develop quality reports.
• Ensures accuracy of data collection and submission; validates integrity of data collected.
• Develops data reports for projects, committees, hospital departments, medical staff departments, as designated.
• Collects, aggregates, analyzes, summarizes and reports quality data for hospital organizational performance and physician performance data as indicates. 
• Monitors the peer review process included case reviews, FPPE/OPPE/ reappointment profiles for timeliness, accuracy, and effectiveness.
• Proactively seeks opportunities/mechanisms aimed at continually improving patient care, safety, and outcomes
• Recommends and facilitates change to improve based on identified risks.
• Facilitates the creation of an effective action plans in response to identified patient care and outcome issues
• Responsible for follow through and oversight for completion and actions plans relating to quality and outcomes, including follow up measures of effectiveness.
• Co-leads the Organizational Quality Improvement Committee with the department Director
• Facilitates and manages the development the hospital and department balanced scorecards