Clinical Practice Quality Specialist (CPQS) - Systems Level, LPCH: Nursing Quality and Practice Department (1.0 FTE, Days)
Stanford Children's Health - Lucile Packard Children's Hospital
Location: Palo Alto, California
Internal Number: 7908360
1.0 FTE/Exempt 8-hour Day Shift
At Stanford Children's Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.
This paragraph summarizes the general nature, level and purpose of the job.
Clinical Practice Quality Specialists are Registered Nurses with advanced degrees who utilize evidence informed practice to facilitate and lead improvements in patient care and in the work environment. The Clinical Practice Quality Specialist works independently yet collaboratively to serve as members or leaders of inter-professional teams to enact implementation of evidence based practice and specialty standards, lead improvement and change initiatives, utilize data and standard processes to assess patient outcomes. Major responsibilities include but are not limited to leadership, expert clinical practice in a subspecialty practice area, education of team members, facilitating and conducting evidence based practice including dissemination, and professional development of the inter-professional team.
The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.
Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.
Must perform all duties and responsibilities in accordance with the Service Standards of the Hospital(s).
Utilizes clinical expertise in planning with nurses and teams for care of complex patients.
Leads and facilitates development of practices, policies, and education to advance high quality patient outcomes.
Advocates for nurses to practice to the full extent of their role in the delivery of health care.
Advocates for the empowerment of patients and families as equal partners in the health care team by serving as a resource/clinical expert in an interdisciplinary approach.
Liaisons with patient care services in developing, implementing, and supporting patient care clinical policies/procedures and quality improvement efforts for the organization.
Demonstrates an ongoing commitment to self-assessment and growth as well as provision of support and encouragement for the growth of peers and team members.
Maintains and teaches others the specialized knowledge and skill necessary to perform techniques and routines in the specialty service area.
Leadership and Program Development:
Demonstration of ongoing commitment to group/unit by completion of group projects. Analyzes unit patient care plans currently for evidence of documentation of standards of practice, shares findings with staff, and collaborates in developing a variety of valid and reliable assessment tools to assist staff with documentation records.
Expertise in the planning and delivery of special patient care problems and program coordination.
Participates in the hospital's quality improvement program; collaborates in setting unit standards of care and monitors indicators of quality.
Leads systematic quality and safety initiatives based on trends identification, root cause analysis, process evaluation and standardization of practice.
Participates in the development, implementation and evaluation of departmental, divisional and organizational goals by participating in the quality improvement/ research activities including problem identification, data collection and monitoring department/division results.
Utilizes evidence informed practice, quality improvement science and PQMS in improvement efforts.
Research and Evidence Based Practice:
Utilizes evidence-based practice to provide proficient developmentally appropriate care and acts as a clinical resource to the health care team in planning, coordinating and evaluating care and outcomes.
Promotes evidence based practice through evidence review and mentoring of staff in the utilization of evidence and in driving practice change and dissemination of science and best practice .
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
Education: Master's Degree in Nursing is required
Experience: Three (3) years of progressively responsible and directly related work experience. Pediatric nursing and/or healthcare operations experience preferred.
Active Nursing License from the California Board of Registered Nurse
Specialty nursing certification required (ANCC, relevant to specialty area)
Current American Heart Association (AHA) Certification for Basic Life Support (BLS) as a Healthcare Providers / CPR
Current American Heart Association (AHA) Certification for Pediatric Advanced Life Support (PALS) or appropriate certification for the area of expertise (NRP, ACLS, etc)
Knowledge, Skills, and Abilities
These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.
Knowledge of computer skills; MS Office (Word, Excel, Access, PowerPoint, and Outlook).
Knowledge of word processing, spreadsheet, email, and database software programs
Knowledge of office procedures, equipment, and filing systems.
Knowledge of hospital record keeping systems.
Ability to learn and manage websites
Ability to speak, read, write, and understand effectively at a level appropriate for the job.
Ability to assign and schedule work
Ability to coordinate complex events
Ability to function effectively as a team player.
Ability to multi-task and change priorities regularly.
Ability to communicate effectively, both orally and in writing.
Ability to quickly learn department policies, procedures, goals, and services.
Ability to field phone calls and answer questions.
Ability to communicate effectively to achieve and maintain positive working relationships with coworkers.
Ability to learn and interpret hospital policies.
Skills: Organizational and general office skills.
Skills: Customer service.
The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job
General Activity: Sit: 2-4 hours per day; stand/walk: 2-4 hours per day
Environment: Works in close proximity to others and/or in a distracting environment.
Motion: bend: up to 1/3 of time; carry: up to 1/3 of time; lift: Up to 1/3 of time
Equal Opportunity Employer
Lucile Packard Children's Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.