This Registered Nurse Risk Management/Quality Management is located in the Performance Management Service at the West Roxbury campus location. This position is a full-time position. The Registered Nurse (RN) Risk Manager/Quality Management reports to the Associate Director, Quality Management. The incumbent is responsible for oversight and management of the Enterprise Risk Management Program, which includes an integrated set of activities to systematically identify, evaluate, reduce and/or eliminate, and monitor the occurrence of adverse events and situations arising from operational activities and environmental conditions. The risk management process includes the following steps: 1) identifying risk and analyzing an organization's exposure to loss; 2) examining alternative risk techniques; 3) selecting the best technique(s); 4) implementing the selected techniques; and 5) monitoring and making any necessary changes. Within the VA, this process frequently involves collaboration with other disciplines such as Patient Safety and Quality Management. The utilization of strong administrative, organizational and communication skills while applying high standards for privacy and ethical considerations, is required on a daily basis. The Risk Manager creates a channel for individuals to disclose/report untoward events or significant events, expose actual or potential risks, and communicate complaints and compliments. The organization's leadership relies on the Risk Manager to carefully and closely review daily reports, tort claims, and reports of adverse events in the pursuit of facts, providing detailed analysis, and accurate, concise reporting to identify significant situations, trends, and system issues.Major duties and responsibilities include, but are not limited to: Assuming responsibility for the Enterprise Risk Management Program elements: AGI occurrence screen review and processing, tort claim processing for legal counsel, peer review assistance to the Chief of Staff, risk assessments, policy and procedures Administering the program on a day to day basis, managing, interpreting, and analyzing risk data; providing risk management education to members of the healthcare team Assuring compliance with regulatory standards and directives regarding risk management Conducting investigations, audits, problem focused studies which includes record reviews, collecting relevant data, analyzing all aspects and making recommendations to mitigate risks Assisting with aspects of the patient safety program which effect or overlap the risk management program. Participating in relevant hospital committees and functions Advising/consulting with management to ensure that the results from analysis of risk management activities are fully integrated in the overall QI program Ensuring there is an effective process for monitoring and trending of all risk management activities and reporting to designated hospital committees and leadership Maintaining and enhancing current knowledge of risk management principles relative to healthcare delivery Providing oversight for the implementation of full disclosure process to assure compliance with administrative requirements. Providing education to healthcare team regarding full disclosure Providing leadership and direction for improvement teams and committees Work Schedule: Full-Time Days Financial Disclosure Report: Not required Compressed/Flexible Tour: Not Authorized Telework: Authorized Virtual: This is not a virtual position Relocation & Travel Incentives: Not Authorized Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Notifications: This position is a NAGE Bargaining Unit position. This position is covered by a special rate. Current and former Federal employees must submit copies of their most recent SF-50 (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held. This position is in the Excepted Service. The salary is based on the grade and step approved for the selected candidate. The Professional Standards Board (a peer-review group) will recommend the grade and salary for new appointments based on the candidate's education and experience. For internal selectees being promoted, the board will determine grade and HR will determine step in accordance with policy.
Internal Number: 598838400
About Veterans Affairs, Veterans Health Administration
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.