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Process Improvement Specialist II - AdventHealth - Orlando
Location Address: Orlando, Fl 32804
Top Reasons to work at AdventHealth - LOCATION
Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando
Serves as the major tertiary facility for much of the Southeast, the Caribbean and South America
AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country
We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year
Work Hours/Shift: Full Time Days
You Will Be Responsible For:
Demonstrates, through behavior, AdventHealth's core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork.
Serves as a change agent and process facilitator for tactical improvement initiatives.
Conducts analysis, documents process, develops and implements effective controls, and optimizes processes to increase operational performance and reduce costs.
Utilizes PI principles and tools, including value stream maps, standard work, 6s, visual management, facilitation, and change management skills to support continuous improvement.
Prioritize and manage multiple competing projects, deadlines, and customer relationships.
Maintains accurate documentation and status of project timeline and keep team stakeholders and executive leadership informed of project status. Proactively identify potential project risks and take steps to mitigate them.
Facilitates cross-functional meetings and discussions to address roadblocks and ensure critical milestones and deliverables are completed in a timely manner. Travels between local locations as required for meetings & observations.
What You Will Need:
Associate degree with six or more years of relevant experience, or
Bachelor's degree with four or more years of relevant experience, or
Master's degree with two or more years of relevant experience in Engineering, Healthcare, Business, or related field
Proven experience leading process improvement projects, preferably in a complex organizational environment
Lean Manufacturing/Lean Six Sigma Green Belt or other equivalent quality certification
Solid understanding and application of data collection/analysis tools & methodologies
Well-versed in process mapping, root cause analysis, statistical controls
Familiarity with MS Project, Analytical & Data Visualization Software (Minitab, Tableau, Etc.)
Project Management Experience
Certified Associate in Project Management (CAPM)
Change Management Certification
Agile Certified Scrum Master
The Process Improvement Specialist II position is responsible for independently scoping and leading the successful management and execution of tactical improvement initiatives. The candidate is expected at a minimum to be well-versed with the concepts, principles, and theories behind continuous process improvement and total quality management. A qualified candidate must be able to prioritize and manage multiple competing projects, deadlines, and customer relationships, while interacting effectively with stakeholders at all organizational levels, including senior executives & physicians, to affect change within the organization. A successful candidate should be able to transfer clients' perceptions of problems into viable solutions and actionable items, utilizing diplomacy and flexibility in response to clients' changing concerns, while maintaining oversight of cost, schedule, and quality to ensure that critical milestones and deliverables are completed in a timely manner. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
AdventHealth Greater Orlando (formerly Florida Hospital) is one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.