Director of Clinical Education & Professional Development-Vanderbilt Behavioral Health

1. Title: Dir, Clinical Educ & Develop
2. Job Code: 1788
3. Job Stream Description: TBD
4. Title: Dir, Clinical Educ & Develop
5. Job Code: 1788
6. Job Stream Description: TBD

• Managing Vision & Purpose
• Collaborates with central clinical education department on enterprise wide initiatives. Collaborates with senior clinical and administrative staff to establish the mission, strategic plan, budgets, resource allocation, operational plans, and policies for the Clinical Enterprise.
• Identifies, allocates, and proposes resources to deliver projects/initiatives aligned with organizational mission.
• Motivating & Influencing
• Recognizes and rewards desired performance. Supports retention of staff using techniques consistent with Elevate framework.
• Active Listening and Communicating Clearly (verbal & written)
• Role models Credo behaviors. Establishes and maintains an environment of trust, fairness, consistency and confidentiality with team members and with other internal and external customers consistent with VUMC Credo.
• Listens and seeks clarification through Elevate rounding. Reviews rounding logs and uses findings to develop solutions to identified issues within scope of accountability. Utilizes active methods to solicit input from staff and faculty.
• Establishes systems to share knowledge across the clinical enterprise. Communicates organizational information to ensure staff/leaders are informed. Represents needs and interests of direct reports to all levels of the leadership structure. Communicates effectively orally and in writing.
• Accountability
• Leverages the performance development process of goal setting, ongoing assessment, coaching and performance evaluation to achieve goals. Evaluates direct reports. Coordinates learning needs assessments for individuals/groups of staff. Provides leaders with staff performance data in relation to established internal and external benchmarks.
• Partners with all members of the leadership team to execute on patient safety and quality outcome goals. Establishes mutually agreed upon corrective action plans with assigned responsibilities to achieve desired outcomes.
• Acts as a consultant and liaison with area staff, educators, and leadership to promote agreed upon Patient Care Standards. Interprets policies and procedures to clinical staff. Collaborates with leadership team to address issues related to quality, compliance, competency, and education. Utilizes strategies such as rounding for outcomes.
• Provides feedback to leadership team related to staff progress and role transition. Assists in establishing standards for staffing and effectiveness with leadership team using internal and external standards.
• Clinical Quality Management and Service Orientation
• Implements programs and monitors activities that promote a safe, therapeutic, customer-friendly environment. Collaborates with management team to monitor satisfaction outcomes and develop action plans to address issues within scope of responsibility.
• Acts as clinical leader and provides education for staff on clinical standards. Plans, implements, evaluates, and revises training for staff in accordance with the JC, OSHA standards, and area/hospital policies. Collaborates to develop initial and ongoing staff competencies. Reviews staff compliance summaries.
• Ensures that care is safe, effective, efficient, timely, equitable, patient centered, and evidence based. Utilizes current literature, best practices, and an interdisciplinary approach to develop Patient Care Standards. Stays current in area of professional nursing development practice. Uses appropriate processes and models to monitor and proactively manage risk.
• Coaches staff to prioritize and collaborate with the healthcare team. Collaborates with the rest of the leadership team to determine areas for improvement in clinical practice and develop improvement plans. Outpatient/procedural: Measures and contributes to improvement in patient access, cycle times, and patient wait times.
• Active participant in clinical practice policy development/revision. Makes recommendations for education or other appropriate actions. Takes a leadership role in determining how new/changing technology is used in clinical practice. Identifies clinical questions and participates in relevant research.
• Collaborates to define space requirements. Advocates for space to meet staff educational needs
• Developing & Retaining Top Talent
• Collaborates with staff and leaders to plan and implement orientation programs and staff and leader development opportunities. Incorporates relevant policy into the orientation process. Develops systems/processes to help staff meet competency requirements. Utilizes available technology and other creative instructional strategies. Develops entity specific strategies that support organizational goals.
• Serves as a professional nursing role model by: priority setting, resource utilization, professional behaviors, critical thinking, problem solving and communication. Assesses learning needs of new and existing staff and plans accordingly. Matches learners with appropriate resources. Assists in creating an organizational culture across the enterprise that promotes life long learning and development which provides a safe, satisfying and enriching environment. Accountable for development of individual and team competence/performance.
• Collaborates with leadership to create and implement strategies that promote retention and are designed to make VUMC an employer of choice.
• Identifying & Recruiting Top Talent
• Participates in interview and/or on-boarding process for new staff to meet clinical and operational needs for current and future programs in collaboration with leadership team
• Team Building/Showing Support
• Builds, maintains and supports a culture that fosters effective working relationships, desired patient outcomes and organizational goals.
• Conflict Prevention & Management
• Exemplifies Credo behaviors to build relationships and manage conflict within scope of responsibility. Identifies service recovery strategies that preserve individual dignity.
• Financial Savvy
• Provides data and support for accurate preparation of the annual operating and capital budgets including staffing issues, patient flow issues, process change opportunities. Utilizes resources to achieve safe, cost effective, clinically appropriate patient care. Manages relevant budgets. Develops criteria and sets priorities for the utilization of educational resources. Plans for appropriate staff education, competencies, and orientation that maximize available financial resources.
• Monitors and reviews departmental performance of productivity targets and budgetary performance with leadership team.. Follows financial policies and guidelines.
• Prioritization & Time Management
• Mentors and coaches staff in effective time management and prioritization of competing needs. Identifies resources to manage competing demands to support optimum entity function. Works with leadership team to determine area priorities that align with institutional priorities.
• Problem-Solving, Innovation & Initiative
• Leads and models collaboration with others to identify and address issues, solve problems and evaluate outcomes. Participates on shared governance, departmental and/or organizational committees to address system problems/issues and facilitate information exchange.
• Leverages resources within the enterprise and across organization to identify and develop innovative strategies that improve service, quality and productivity.
• Recognizes, initiates and leads change, utilizing established methods such as Plan, Do, Study, Act (PDSA).

TECHNICAL CAPABILITIES:

CORE CAPABILITIES: