There’s a bright future waiting for you on California’s beautiful Central Coast
California’s breathtaking natural attractions are not the only stars on the Central Coast. Equally impressive are the top-trained professionals at Natividad, a 172-bed teaching hospital with a Joint Commission ranking in the top percentile of hospitals nationwide. When you bring your career to Natividad, you'll join a facility that is affiliated with the University of California San Francisco with the area's only Life-Flight helicopter service and Trauma Center, as well as one of the County’s first Community Level III NICUs.
HOSPITAL QUALITY & PATIENT SAFETY COORDINATOR
Natividad is currently seeking a permanent full-time Hospital Quality & Patient Safety Coordinator. Under the direction of the Quality Administrator, the Quality and Patient Safety Coordinator assists in the design, implementation and oversight of the risk management and patient safety program at Natividad. This individual will be responsible for directing process improvements that support the reduction of risk, medical errors and other factors that contribute to adverse patient outcomes. He/she coordinates systems necessary for identification, evaluation, monitoring, reduction and/or elimination of patient harm and professional/general liability risk exposures. The Coordinator works collaboratively with patients, families, staff, physicians and hospital leadership to promote optimization of quality patient outcomes and hospital goals in a high reliability environment.
Requires possession of a valid California Registered Nurse license or ability to obtain a CA RN license prior to employment. A BSN, CPHRM Certificate, 5 years of RN experience in an acute care hospital setting and 2 years of experience in a performance improvement/patient safety role are highly desirable.
The ideal candidate will have knowledge of:
Risk management practices, including investigations and implementation of action plans among other risk reduction strategies
Creating an organization-wide culture of safety through embracing a blame free environment, modeling an inclusive and collaborative style
Acute care practices, patient safety principles and evidence-based resources that incorporate best practice patient safety methodologies
National Patient Safety Goals, ECRI and OSHA standards
Process Improvement tools, including meeting management, data collection/analysis, trending, report/letter writing, targeted education and presentation skills
Investigation of occurrence reports, soliciting leadership involvement, team building and assisting with learning activities
Conducting a thorough and credible intense analysis to ascertain proximal causes of adverse events or near misses
Managing patient grievances to protect patient rights, identify opportunities for improvement and reduce potential exposure
The Joint Commission, Title 22 and CMS requirements standards such as performance improvement, patient safety and grievance management
Local, State and Federal laws/regulations pertaining to acute care hospital risk management
Natividad fosters a culture of service excellence and seeks candidates who have demonstrated the ability to provide and continually improve the responsiveness of that service. The Human Resource department takes a leadership role in implementing Natividad's customer service program. Customer service relations at Natividad recognizes, respects, and understands the rich diversity of the health care environment.