For your career. And for health. When you join Kaiser Permanente, you not only build a rewarding career—you impact the future of health care. The nation’s leading nonprofit integrated health plan, Kaiser Permanente is supported by the professionals who build our systems, strengthen our facilities, and shape our future. Join us and take a stand for your future in Portland, Oregon.
Sr. Director, Quality and Patient Safety
In this role, you will be responsible for leading planning efforts to establish a clear strategy, goals, and tactics to achieve the vision of achieving top level performance nationally for clinical quality and patient safety. You will work in conjunction with regional quality leaders in Continuing Care Services, Mental Health, and ancillary departments to support and ensure alignment with regional efforts. You will also collaborate with the Medical Group, Sr. Leaders and Executives to assess quality/safety program needs, and establish priorities as well as coordinate people and resources necessary to achieve objectives. In addition, you will build an effective cross-functional interdisciplinary team that collaborates with others to support the operating plan, regional strategic priorities, and the assessment and mitigation of organizational risk.
At least ten years of progressive management experience in a health care system, in which a minimum of five of those ten years is management experience in health care quality improvement and patient safety including hospital experience
At least two years of work experience in an ambulatory health care setting
A master’s degree in nursing, health care, or business administration
Working knowledge of federal and state health care regulation and policy, and national accrediting standards
Thorough knowledge of management theory and continuous quality improvement processes such as Lean, Six Sigma
Working knowledge of patient safety principles
Excellent verbal and written communication skills
Working knowledge and application of statistical analysis and data interpretation
Effective supervision, conflict management, and team building skills
Basic skills in computer systems and software (Microsoft Office Suite)
Preferred qualifications include:
At least seven years of recent progressive quality management or administrative experience in health care systems
Experience working for Kaiser Permanente
Certification as a Professional in Health Care Quality (CPHQ)
Familiar with medical care delivery systems, including acute care, and knowledge of principles and practices of strategic planning, program management, and project management
Thorough knowledge of State, Federal, and accreditation standards requirements
Training and experience in a clinical health care discipline
For immediate consideration, please visit jobs.kp.org for complete qualifications and job submission details, referencing job number 613696.
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
This position supports Kaiser Permanente’s code of conduct and compliance by adhering to all laws and regulations, accreditation and licensure requirements, and internal policies and procedures.
As America's largest nonprofit health plan, serving over 8.6 million members in nine states and the District of Columbia, we're driven by the needs of our patients and our responsibility to the communities we serve. We recruit high-caliber individuals and provide them with a positive work environment, outstanding facilities and resources, competitive wages, and exceptional benefits. If you believe... quality of care and quality of life go hand in hand, this is the place to put your beliefs into practice.